Ldap authentication stop working after upgrade

Products

• CA Performance Management - Usage and Administration
• DX NetOps

Issue/Introduction

LDAP authentication stopped working after the upgrade of Performance management.  From ssoconfig test ldap works with this user.

Cause

Upgrade of Performance Management disabled LDAP integration, user bind and status set to disabled.

Environment

Release : 21.2

Component :

Resolution

Re-enabled LDAP authentication:

SSO Configuration/DX NetOps/LDAP Authentication:
Connection User: xxxxxx
Connection Password: xxxxxx
Search Domain: LDAP:xxxxxx
Search String: (SamAccountname={0})
Search Scope: Subtree
User Bind: Enabled
Encryption: Disabled
Account User: {SAMAccountname}
Account User Default Clone: user
Group:
Krb5ConfigFile:
Status: Disabled
Timeout: 5000

Additional Information

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/performance-management/21-2/securing/single-sign-on/set-up-ldap-authentication.html#concept.dita_447173a4db669471e46843a3e3f9fef857561059_ExampleConfiguration1