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Starting the automic-connector Windows service after configuring it to use HTTPS fails with "WARN  [RestApiUtil] Bad connector key configuration, SSL will not be supported."

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Article ID: 227345

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Updated On:

Products

Automic Automation Intelligence

Issue/Introduction

How to configure AAI to communicate with the Automic Connector via HTTPS

2021-10-26 11:02:17,801 INFO  [ConnectorApplication] No active profile set, falling back to default profiles: default
2021-10-26 11:02:23,688 INFO  [RestApiConfig$$EnhancerBySpringCGLIB$$96f85985] Configuring WebClient with SSL
2021-10-26 11:02:24,972 WARN  [RestApiUtil] Bad connector key configuration, SSL will not be supported.
com.broadcom.aai.connector.framework.service.config.connector.SSLConfigurationException: SSL configuration failed
 at com.broadcom.aai.connector.framework.service.config.connector.RestApiUtil.buildWebClientSslContext(RestApiUtil.java:77) ~[connector.framework-6.3.0.jar!/:?]
 at com.broadcom.aai.connector.framework.service.config.connector.RestApiUtil.buildWebClient(RestApiUtil.java:122) ~[connector.framework-6.3.0.jar!/:?]

Environment

Release : 6.3.0

Component : AUTOMIC AUTOMATION INTELLIGENCE INTEGRATION FOR AWA

Resolution

When starting the automic-connector, it must be launched by running "java -jar automic-connector-2.1.1.jar" and not run as a service, as there is is a defect with the service running in HTTPS.

 

Defect DE517848, was created for the service not starting in HTTPS.