Restarting Data Center Security Server services on the agents

Products

• Data Center Security Server Advanced
• Data Center Security Monitoring Edition
• Data Center Security Server

Issue/Introduction

You find yourself in a position to have to restart the DCS services on an agent 

Environment

Data Center Security Server Agents 6.7+

Resolution

Restarting Windows services

Using an admin command prompt, navigate to the following directory and execute the batch file with the appropriate flag: 

"InstallDirectory":\Program Files (x86)\Symantec\Data Center Security Server\Agent\IPS\tools\sdcss_agent_mgmt.bat 

sdcss_agent_mgmt.bat -ids

sdcss_agent_mgmt.bat -ips

sdcss_agent_mgmt.bat –util

OR

Navigate to the Windows services screen and select to start/stop/restart the services via the console window( run services.msc)

Restarting Unix Services

Check for running services in terminal window:

ps -ef | grep sis
6601      1  0 Sep10 ?        00:03:05 /opt/Symantec/sdcssagent/AMD/bin/sisamddaemon
7476      1  0 Sep10 ?        00:07:48 /opt/Symantec/sdcssagent/IDS/bin/sisidsdaemon
7622      1  0 Sep10 ?        00:03:53 /opt/Symantec/sdcssagent/IPS/bin/sisipsdaemon
7673      1  0 Sep10 ?        00:00:00 /opt/Symantec/sdcssagent/IPS/bin/sisipsutildaemon

Start and stop IDS/IPS service on Linux:

service sisipsagent stop/start/status

service sisidsagent stop/start/status

service sisipsutil stop/start/status

service sisamddaemon stop/start/status

Note: If a service get terminated expectantly then there is built in code that will start the service back up automatically