Issue with File Scan and WOB Triggers using ESP AIX Agent

Products

• ESP Workload Automation

Issue/Introduction

- File scan periodically go into a SUBDELAY (transmitter busy) status, and the agent experiences a connection error. 
- WOB triggers and file trigger workload objects intermittently fail with directory does not exist and/or 'java heap space' message. 

**Filesystem mount options

/aix cohesityp  /example/sample      nfs   --      bg,hard,intr,sec=sys,dio,llock,proto=tcp,vers=3,rsize=524288,wsize=524288 yes  no

Environment

Release : 12.0
Component : Workload Automation System Agent

Resolution

Update gflags on the Cluster:

       gflag  bridge_nfs_enable_readdir_state_cache=false

Set the AIX NFS mount options on the NFS mounted filesystems with the following options:

      bg,hard,intr,sec=sys,llock,proto=tcp,vers=3,rsize=524288,wsize=524288,timeo=10000,rw