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System stops due to continuous generation of traces

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Article ID: 227267

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

The AE keep writing traces and comes to a halt: 

20210301/190857.399 - U00015006 System forced memory trace dump.
20210301/190857.402 - U00015006 System forced memory trace dump.
20210301/190857.402 - U00003631 Dump caused by:
20210301/190857.402 - U00003422 WARNING: Cannot load conversation memory '4c2e493c' for server routine 'UCDVAR_R'.
<...>
20210301/190858.475 - U00015006 System forced memory trace dump.
20210301/190858.486 - U00015006 System forced memory trace dump.
20210301/190858.487 - U00003631 Dump caused by:
20210301/190858.487 - U00003422 WARNING: Cannot load conversation memory '4c2e493c' for server routine 'UCDVAR_R'.
20210301/190858.487 - U00011801 Error in Server routine 'UCDVAR_R', Server: 'UC4UAT#WP030' AE system: 'UC4UAT'.

Environment

Release : 12.3

Component : AUTOMATION ENGINE

Cause

This is a bug

Resolution

This is an issue of the Unix Agent:

The fix is available in:

v12.3.7 (Oct-2021)

v12.2.10 (Oct-2021)

v21 (Sep-2021).