AlarmNotifier Does Not Remain Running After Start - AlarmNotifier: Error: SET_SCRIPT cannot execute.

Products

• CA Spectrum
• DX NetOps

Issue/Introduction

We have been having issues with our AlarmNotifier after an upgrade. The AlarmNotifier seems to start but does not stay running.

Environment

Release : 21.2.x

Component : SpectroSERVER

Cause

The Script files no longer had execute permissions and therefore the notifier stopped.

$SPECROOT/Notifier/NOTIFIER.OUT
AlarmNotifier: Error: SET_SCRIPT cannot execute.
AlarmNotifier: Error: CLEAR_SCRIPT cannot execute.
AlarmNotifier: Error: UPDATE_SCRIPT cannot execute.

Resolution

Update the SetScript, UpdateScript, and ClearScript to have execute permissions


cd $SPECROOT/Notifier/
chmod 750 SetScript
chmod 750 UpdateScript
chmod 750 ClearScript


After restarting the notifier it now remains running


- as spectrum user
cd $SPECROOT/bin/
./launchinstdbapp localhost ALARMNOTIFIER y NOTIFIER.OUT