AlarmNotifier Does Not Remain Running After Start - AlarmNotifier: Error: SET_SCRIPT cannot execute.

Products

• CA Spectrum
• DX NetOps

Issue/Introduction

We have been having issues with our AlarmNotifier after an upgrade. The AlarmNotifier seems to start but does not stay running.

Cause

The Script files no longer had execute permissions and therefore the notifier stopped.

$SPECROOT/Notifier/NOTIFIER.OUT
AlarmNotifier: Error: SET_SCRIPT cannot execute.
AlarmNotifier: Error: CLEAR_SCRIPT cannot execute.
AlarmNotifier: Error: UPDATE_SCRIPT cannot execute.

Environment

Release : 21.2.x

Component : SpectroSERVER

Resolution

Update the SetScript, UpdateScript, and ClearScript to have execute permissions


cd $SPECROOT/Notifier/
chmod 750 SetScript
chmod 750 UpdateScript
chmod 750 ClearScript


After restarting the notifier it now remains running


- as spectrum user
cd $SPECROOT/bin/
./launchinstdbapp localhost ALARMNOTIFIER y NOTIFIER.OUT