Getting Customer ID or User ID in AXA

Products

• DX APM SaaS
• DX Operational Observability
• DX SaaS

Issue/Introduction

We get a User ID in the agent traces but not in AXA.

 

Environment

• DX O2 SAAS
• DX O2 OnPrem

Resolution

Option 1: Use the property "introscope.agent.decorator.userid.cookie.name" specify UserID Cookie to be used by APM Java Agent (Browser Agent Extension).

Option 2: BAExt.js example code shows how to read User ID from a Cookie and pass to AXA, see Extending Browser Agent functionality