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New Staffing notification link takes you to the old Staffing workspace


Article ID: 227113


Updated On:


Clarity PPM On Premise Clarity PPM SaaS


When you receive a Notification via the new Staffing Workspace, the Staffing link takes you to the old Staffing workspace


  1. Log in to Clarity 16.0 as an administrator or staffing manager
  2. Navigate to the Staffing Workspace
  3. Click on any allocation row to open the Details fly-out 
  4. In the Conversations tab, post a new conversation with an @mention for self or a specific user
  5. Check the notifications (bell icon)
  6. Within the notification, click the Staffing button link 

Expected Results: You are taken to the Staffing Workspace. 

Actual Results: You are taken to the Staffing Plan Telescopic Workspace. 


This is caused by DE63018. After fixing DE62983 in 16.0.0 (See: MUX - @ Tagging in New Staffing Module Not Working, even though Staffing - Navigate access rights are granted), this caused the notification link to go to the Staffing Plan telescopic page even though the user is using the Staffing Workspace.  


Release: Clarity 16.0

Component: Staffing


After careful review, it has been determined this issue will not be fixed.

Workaround: None

Additional Information

Reference Customer-Reported Defect Resolution Policy