Subproject % complete incorrect at WBS

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

The Percent Complete of several sub-projects presented as a summary task in Gantt of the master project is not updating to reflect the current progress despite there being several tasks already marked as completed.

The % Complete Calculation Method is set to Duration and the Update % Complete job has been running successfully.

Cause

The sub-project's progress got out of sync with the parent.

Resolution

Force a recalculation of the % Complete

Resolution 1:

On the affected sub-project, change the % Complete Calculation Method to Manual. 

Save the changes and revert the field back to the Duration method

This will force a recalculation of the % Complete

Workaround 2:

Create a process with two steps with a system action that:

a. Sets the % Complete Method to Manual

b. Sets the % Complete method to Duration

Run the process on the affected sub-project