Phase Notifications Not Received

Products

• Continuous Delivery Director

Issue/Introduction

Prior to the upgrade we used to receive email notifications when Phases started, ended and were pending. After upgrading CDD from 6.6 to 8.2, users are not receiving any of those notifications anymore. 

 

Environment

Release : 8.2

Component : CONTINUOUS DELIVERY DIRECTOR

 

Resolution

Users that want to receive these types of email notifications should be set up as an owner. Specifically:

• A user that is an owner of the release (alone) will not receive notifications when phases start, end, pend. 
• A user that is an owner of a phase will receive notifications once the phase starts and ends.
• A user that is an owner of a phase that is waiting to be run will receive the "Phase pending" notification. 

 

For more information about existing templates: 

• Email Templates and Parameters