ERROR Failed to decrypt data
Article ID: 227009
Updated On:
Products
CA Process Automation Base
Issue/Introduction
Logs showing as error as below. What is the significance of this error message?
2021-09-28 11:29:56,825 ERROR [com.optinuity.c2o.util.FIPSUtil] [ Initialization] Failed to decrypt data
java.io.IOException: org.bouncycastle.jcajce.provider.BaseSingleBlockCipher$BadBlockException: unable to decrypt block
Environment
Release : 4.3
Component : Process Automation
Resolution
Error message:
2021-09-28 11:29:56,825 ERROR [com.optinuity.c2o.util.FIPSUtil] [ Initialization] Failed to decrypt data
java.io.IOException: org.bouncycastle.jcajce.provider.BaseSingleBlockCipher$BadBlockException: unable to decrypt block
It only appears one time in the log and does not prevent users from logging into or using ITPAM, so it can safely be ignored.
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