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ERROR Failed to decrypt data

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Article ID: 227009

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Updated On:

Products

CA Process Automation Base

Issue/Introduction

Logs showing as error as below.  What is the significance of this error message?

2021-09-28 11:29:56,825 ERROR [com.optinuity.c2o.util.FIPSUtil] [ Initialization] Failed to decrypt data
java.io.IOException: org.bouncycastle.jcajce.provider.BaseSingleBlockCipher$BadBlockException: unable to decrypt block

Environment

Release : 4.3

Component : Process Automation

Resolution

Error message:

2021-09-28 11:29:56,825 ERROR [com.optinuity.c2o.util.FIPSUtil] [ Initialization] Failed to decrypt data
java.io.IOException: org.bouncycastle.jcajce.provider.BaseSingleBlockCipher$BadBlockException: unable to decrypt block

It only appears one time in the log and does not prevent users from logging into or using ITPAM, so it can safely be ignored.