Labor resources' timesheet for specific week is missing

Products

• Clarity PPM On Premise

Issue/Introduction

Timesheet for only one specific week is missing for a labor resource. What can be the possible reason for this?

Environment

Release : 15.9.3, 15.9.2, 15.9.1

 

Cause

The resource in question had an open Timesheet in the past and once the 'Open for Time Entry' flag was switched off, the open Timesheet disappeared from the list of timesheets on the timesheet page.

Resolution

To Display a Timesheet with 'Open' status make sure that  'Open for Time Entry' flag for the Resource, Task and Project are all enabled.