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LDAP job is failing - LDAP: error code 49 - data 533

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Article ID: 227004

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

LDAP - Synchronize New and Changed Usersjob is failing with error below

ERROR: directory.LDAPAddModifySyncAgent com.niku.security.directory.DirectoryServiceException: javax.naming.AuthenticationException: [LDAP: error code 49 - 8009030C: LdapErr: DSID-0C090447, comment: AcceptSecurityContext error, data 533, v3839#REPLACED INVALID CHAR SEQUENCE#

 

 

Cause

The username in the NSA that was used for accessing LDAP server was locked

Environment

Release : All supported releases

 

Resolution

After reactivating the username, the LDAP job completed successfully. 

Additional Information

https://knowledge.broadcom.com/external/article/54575/ldap-error-code-49-with-microsoft-active.html