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Process does not auto-start on create Status Report with multiple conditions

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Article ID: 226967

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

A process set to auto-start on create when the condition is the status report Report Status to be 'Final' and the Project Type to be 'Major Project' (sample values).

Steps to Reproduce

  1. Create a new process.
    2. Associate it to 'Status Report' as Primary Object, and add 'Project' as a Linked Object. Make it available for auto-start.
    3. Set it to Auto-start on Start Options and use this condition:
    Start Event = 'Create'
    Start Condition = '( ( Project (Status Report Project) Project Type = 'Major Project' ) and ( Status Report Report Status = 'Final' ) )'
    4. Make the process to do nothing (e.g.: finish immediately) and validate and activate the process.
    5. Create a new project and set the Project Type to 'Major Project'.
    6. Still in the Classic UX, create a new status report and ensure that the Report Status is set to 'Final' during the creation step.

Expected Results: Process auto-starts.

Actual Results: Process does not auto-start.

The two conditions work as expected as an auto-start condition when used separately:

  • ( Project (Status Report Project) Project Type = 'Major Project' )
  • ( Status Report Report Status = 'Final' )

Cause

This issue has been reported to Engineering as DE63038.

Environment

Release : 15.9.3

Component : CLARITY BUSINESS PROCESS MANAGEMENT

Resolution

This issue is under review by Engineering.