ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Access to apmservices-gateway-ao-apm.app.gpus1.saas.broadcom.com was denied

book

Article ID: 226927

calendar_today

Updated On:

Products

DX SaaS CA Application Experience Analytics SaaS (AXA)

Issue/Introduction

 

Every time we try to open DX APM from DX AXA in the SaaS tenant we get this error:

 

Environment

Release : SAAS

 

Resolution

The error reported:

      Access to apmservices-gateway-ao-apm.app.gpus1.saas.broadcom.com was denied

is a known issue with the UI in SaaS and it is already being corrected by Sustaining Engineering and SaaS Operations.

It has no impact other than having to change from AXA to DX-OI and from there to DX APM to continue working normally.

The correction is expected to be included in the next available AXA version.