The harvester is falling behind, but there are no backlogged files in the ReaperInput directory.
When we check the harvester-wrapper.log file, the "Max Buffer Used Percent" is showing over 90%
Stop the "CA NFA Harvester" service and delete all files from
as well as all *.NTA and *.TMP files from
Make sure you are deleting the "*.NTA" files (with "T" for "Template") not the "*.NFA" files.
Then restart the "CA NFA Harvester" and "CA NFA Collection and poller webservice" services.
If the problem persists, please open a support ticket and attach the CARE file from the harvester.