After restarting the OS, the caperfcenter_console service will not stay running

Products

• CA Performance Management - Usage and Administration
• DX NetOps

Issue/Introduction

After the server was rebooted after patching, the caperfcenter_console service will not stay running.

Environment

All supported releases of Performance Management

Cause

The following error can be seen in the PCService.log:

java.lang.IllegalStateException: /opt/CA/PerformanceCenter/jetty/opt/CA/PerformanceCenter/jetty/etc/keystore is not a valid keystore

This is due to a modification of the /opt/CA/PerformanceCenter/pc/start.d/ssl.ini file to use a fully qualified path instead of a relative path

 

Resolution

To fix this, you would need to change:

jetty.sslContext.keyStorePath=/opt/CA/PerformanceCenter/jetty/etc/keystore

to

jetty.sslContext.keyStorePath=etc/keystore