ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

After restarting the OS, the caperfcenter_console service will not stay running

book

Article ID: 226916

calendar_today

Updated On:

Products

CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

After the server was rebooted after patching, the caperfcenter_console service will not stay running.

Cause

The following error can be seen in the PCService.log:

java.lang.IllegalStateException: /opt/CA/PerformanceCenter/jetty/opt/CA/PerformanceCenter/jetty/etc/keystore is not a valid keystore

This is due to a modification of the /opt/CA/PerformanceCenter/pc/start.d/ssl.ini file to use a fully qualified path instead of a relative path

 

Environment

All supported releases of Performance Management

Resolution

To fix this, you would need to change:

jetty.sslContext.keyStorePath=/opt/CA/PerformanceCenter/jetty/etc/keystore

to

jetty.sslContext.keyStorePath=etc/keystore