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HTTP Timeouts when opening policies - Server Error in 'Altiris/SoftwareManagemenetSolution' Application
Article ID: 226901
Client Management Suite
When opening a policy, it fails to load.
Error in the logs:
HTTP Request failed:
Request timed out.
IIS execution time out while loading the page.
Increasing the ExecutionTimeout in the website which is shown in the error could resolve this issue:
- In IIS manager to edit executionTimeout setting (Under /Altiris/SoftwareManagementSolution/ManagedDelivery Click on "Configuration Editor"):
- IIS> NS> Sites> Default Website> Altiris> SoftwareManagementSolution > Managed Delivery
- Under the Configuration Editor, make sure you have selected "System.web/httpRuntime" under the Section dropdown
- Change the "ExecutionTimeout" value from "00:01:50" to "00:10:00" minutes and click Apply.