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APM SiteMinder Connection Count is not reporting.

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Article ID: 226896

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Updated On:

Products

SITEMINDER

Issue/Introduction


SiteMinder Connection count is not reporting in the CA APM Wily investigator.

 

 

 

 

 

 

 

 

Cause

New version of APM for SSO integration 13.x uses a new method.

Environment

Release : 99.0

Component : ETRUST SITEMINDER APPL. SERV. AGENT FOR IBM WEBSPHERE R6.0

Resolution

The mechanism changed for APM for SSO integration 13.x, the integration uses the EPAgent REST API.

Please see the guide below for the metrics and see the section for he Agent configuration:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/apm-for-siteminder/13-2/metrics/ca-sso-policy-server-metrics.html