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CAUAJM_E_113020: error when running WCC installer  R 12.0.1

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Article ID: 226884

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Updated On:

Products

CA Workload Automation AE

Issue/Introduction

When running WCC installer  R 12.0.1, receiving below

Error:
[CAUAJM_E_113020] The dependent component(s) of the installed AutoSys
components is missing:
"Web UI (WCC) : SDK"

PRESS <ENTER> TO ACCEPT THE FOLLOWING (Quit Installation): screenshot for reference

Cause

environment issues

Environment

Release : 12.0. 1

Component : WORKLOAD CONTROL CENTER

environment: Linux

Resolution

Apply the below resolution to resolve the error.

1. Remove and then re- Install the JRE 

2. Identify the list of RPMs installed during the earlier install or upgrade.
Change your present working directory to $CASHCOMP/installer/administration/admi/CAWorkloadAutomationAE/11.3.* and run the following command to get the list of RPMs installed during installation.

Kindly check the below documentation link for more details.

https://techdocs.broadcom.com/us/en/ca-enterprise-software/intelligent-automation/autosys-workload-automation/12-0/troubleshooting/troubleshooting-ae/back-out-upgrade-troubleshooting.html

Screenshot for reference while running RPM

3. Now run the WCC installer again and it will go through successfully.

 

Attachments