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Export Function on Scoreboard doesnt work VIA IIS, fine through the Tomcat Session
Article ID: 226875
Updated On:
Products
CA Service Management - Service Desk Manager
Issue/Introduction
Hi There
When I access CASD through HTTPS (provided by IIS) and I try to export my scoreboard, I can click the button but nothing further happens (I have popups allowed etc for the site). The site just sits there and does nothing
However, if i do the same process while accessing the tomcat backend directly, I get the required XLS SpreadSheet Download (http://servicedesk:8080)
Can you please advise as to what maybe going on?
Cause
Blocked loading mixed active content
Environment
Release : 17.3
Component : SDM - Configuration
Resolution
# Edit NX.ENV
# Update NX_LOCAL_SERVLET_SERVER_URL pointing to https URL.
# Recycle Servicedesk manager Services.
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