Failed to execute schedule due to insufficient free space for updates reported on LUA

Products

• Endpoint Protection

Issue/Introduction

When LiveUpdate Administrator (LUA) attempts to start a download it fails with an error: Failed to execute schedule due to insufficient free space for updates.

Related messages appear in lua-application*.log:
2021-10-13 11:50:10,360 [DownloadTriggerThread93] ERROR download.DownloadManager [] - INSUFFICIENT DISK SPACE: Available free space : temporary directory: 75000, download directory: 352000 and total size of updates: 95050

Cause

LUA requires a very large amount of free disk space to function properly.

Resolution

Ensure there is enough available storage to house all content downloaded/distributed by LUA without running out of free space. Use the following guidelines when configuring an LUA server's disk(s):

• Install LUA to a secondary disk for best results.
• Ensure there is 200 GB or more free disk space for each product version LUA is configured to update.
• Split the download schedule into multiple schedules for fewer products to reduce the free space needed at one time

For learn more about recommended configurations, review the LiveUpdate Administrator Best Practices:

https://knowledge.broadcom.com/external/article/177623/liveupdate-administrator-best-practices.html