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Issues selecting report actions using Edge- 12.1 Web Viewer

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Article ID: 226830

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Updated On:

Products

Output Management Web Viewer

Issue/Introduction

Problems on Edge -

When trying to export/save a report, the Report Action drop downs appear all the way at the bottom of the window instead of next to the Action drop down arrow. (the action buttons also do something very odd and change shape).

Environment

Release : 12.1

Component : CA OUTPUT MANAGEMENT WEB VIEWER FOR ALL PLATFORMS

Resolution

Problem occurs only in Edge, ostensibly because Edge was configured to be in Internet Explorer mode. Returning to the Edge default mode configuration corrects the display anomaly. The customer confirmed this.