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SMSMSE Lux.log file locations

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Article ID: 226790

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Updated On:

Products

Mail Security for Microsoft Exchange

Issue/Introduction

How to locate the lux.log file for diagnosing LiveUpdate issues in SMSMSE

Resolution

Depending on the version of the product you have installed the location of this file has changed.

7.9.1 (And Older)
C:\Program Files\Symantec\SMSMSE\<\Server\definitions\AntiVirus\Logs

7.10 (And Newer)
C:\Program Files\Symantec\SMSMSE\7.10\Server\definitions\Master\Stargate\logs

This file will be requested by Broadcom Support when investigating any LiveUpdate issues.