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SMSMSE Lux.log file locations


Article ID: 226790


Updated On:


Mail Security for Microsoft Exchange


How to locate the lux.log file for diagnosing LiveUpdate issues in SMSMSE


Depending on the version of the product you have installed the location of this file has changed.

7.9.1 (And Older)
C:\Program Files\Symantec\SMSMSE\<\Server\definitions\AntiVirus\Logs

7.10 (And Newer)
C:\Program Files\Symantec\SMSMSE\7.10\Server\definitions\Master\Stargate\logs

This file will be requested by Broadcom Support when investigating any LiveUpdate issues.