Custom Project templates not available converting an idea to project

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

While using convert to project system action in a process, we are not able to select the custom templates. 

What can we do to add custom project templates to a system action?

Cause

There is no process associated with the custom project template.

When you create a project process with a project template associated with it, it becomes a template process that you can select on a system action when converting an idea to a project.

Resolution

Create a process with a template associated to it.

1. Administration > Data Administracion > Processes

2. Create a process with the Project as a Primary object and the template linked to it:

3. Once the project template process has been set up in the project, this will be available under the conversion process system actions: