SMTP over TLS for Enforce notifications/Alerts

Products

• Data Loss Prevention Enforce

Issue/Introduction

You would like to configure the Enforce Server to use SMTP over TLS to send out notifications and alerts.

Environment

All the existing DLP versions until the feature is released. 

Cause

Data Loss Prevention currently supports only non-TLS SMTP for reports and alerts being sent out from the Enforce Server.

Resolution

A feature request is under consideration to address this issue in a future DLP release. As a workaround, the DLP administrator can configure the Enforce server to use a non-TLS SMTP server in DLP (under System -> Settings -> General) and configure this SMTP server to relay to a TLS enabled SMTP server for further delivery.

Additional Information

Configuring and troubleshooting SMTP relay issues (if any) will be outside of support scope.