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SMTP over TLS for Enforce notifications/Alerts

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Article ID: 226770

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Updated On:

Products

Data Loss Prevention Enforce

Issue/Introduction

You would like to configure the Enforce Server to use SMTP over TLS to send out notifications and alerts.

Cause

Data Loss Prevention currently supports only non-TLS SMTP for reports and alerts being sent out from the Enforce Server.

Environment

All the existing DLP versions until the feature is released. 

Resolution

A feature request is under consideration to address this issue in a future DLP release. As a workaround, the DLP administrator can configure the Enforce server to use a non-TLS SMTP server in DLP (under System -> Settings -> General) and configure this SMTP server to relay to a TLS enabled SMTP server for further delivery.

Additional Information

Configuring and troubleshooting SMTP relay issues (if any) will be outside of support scope.