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Erroneous Alarm Policy Alerts Being Generated with MCS profiles

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Article ID: 226760

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Updated On:

Products

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) NIMSOFT PROBES CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

We a policy assigned to a specific group of servers.  We are seeing alerts being generated for that policy; but against a server that is not in the group.

How can this issue be resolved?

 

Environment

Release : 20.3

Component : UIM OPERATOR CONSOLE - ALARM POLICY

Resolution

Validated that the suspect policy was somehow synced to robots outside the group and used the mon_config_service plugin_metric_correction callback to resolve the issue

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