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Erroneous Alarm Policy Alerts Being Generated with MCS profiles
Article ID: 226760
CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
CA Unified Infrastructure Management SaaS (Nimsoft / UIM)
We a policy assigned to a specific group of servers. We are seeing alerts being generated for that policy; but against a server that is not in the group.
How can this issue be resolved?
Release : 20.3
Component : UIM OPERATOR CONSOLE - ALARM POLICY
Validated that the suspect policy was somehow synced to robots outside the group and used the mon_config_service plugin_metric_correction callback to resolve the issue