Erroneous Alarm Policy Alerts Being Generated with MCS profiles

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

We a policy assigned to a specific group of servers.  We are seeing alerts being generated for that policy; but against a server that is not in the group.

How can this issue be resolved?

 

Environment

Release : 20.3

Component : UIM OPERATOR CONSOLE - ALARM POLICY

Resolution

Validated that the suspect policy was somehow synced to robots outside the group and used the mon_config_service plugin_metric_correction callback to resolve the issue