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Roadmap in Modern UX - Missing Swimlane Metric Aggregation

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Article ID: 226711

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Missing Swimlane Metric Aggregation
  • When I try to aggregate cost information to the swimlanes I just get a '...'. 
  • The same thing happens if I choose a metric such as Capacity. 

Cause

The Roadmaps use SQL Curves aggregated data which is not populated or available in this environment.  This data is updated by running the 'Time Slicing Sync' job. 

  • This is caused by having the SQL Curves feature disabled to provide a temporary workaround to alleviate performance issues for Time Slicing jobs. 
  • By default, the SQL Curves feature should be enabled. 
  • When the feature is disabled, the 'Time Slicing Sync' job is not visible.
  • Refer to the details below to re-enable the SQL Curves feature. 

Environment

Release : 15.9.3

Component : Roadmaps

Resolution

  • Enable the Time Slicing Sync job (re-enable SQL Curves feature):
    • admin toggle-feature TSV_AGGREGATION_FEATURE_20550 1  
  • Flush the security.cache by going to this URL and clicking Flush all
    • http://<server name>/niku/nu#action:security.caches
  • Run the Time Slicing Sync job 

Additional Information