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Roadmaps Modern UX - Missing Target aggregation

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Article ID: 226708

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Missing Target aggregation: 
  • The first 2 roadmap items are in plan, and they both have operating cost associated with them, but the costs aren't aggregating to the target badge. 
  • I've had some other strange behavior with per period metrics sometimes showing up and sometimes not, but can't quite figure out how to consistently reproduce the issue. 

Cause

The Roadmaps use SQL Curves aggregated data which is not populated or available in this environment.  This data is updated by running the 'Time Slicing Sync' job. 

  • This is caused by having the SQL Curves feature disabled to provide a temporary workaround to alleviate performance issues for Time Slicing jobs. 
  • By default, the SQL Curves feature should be enabled. 
  • When the feature is disabled, the 'Time Slicing Sync' job is not visible.
  • Refer to the details below to re-enable the SQL Curves feature. 

Environment

Release : 15.9.3

Component : Clarity MUX UI Usability

Resolution

  • Enable the Time Slicing Sync job (re-enable SQL Curves feature):
    • admin toggle-feature TSV_AGGREGATION_FEATURE_20550 1  
  • Flush the security.cache by going to this URL and clicking Flush all
    • http://<server name>/niku/nu#action:security.caches
  • Run the Time Slicing Sync job 

Additional Information