Roadmaps Missing Target Badge for Total Cost:

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

 Missing Target Badge for Total Cost: 

• When I try to add Total Cost as a Target, no target badge shows up. 
• However, if I add Operating Cost, for example, the badge does show up (if I remove Total Cost as a Target).  

Environment

Release : 15.9.3

Component : Roadmaps

Cause

The Roadmaps use SQL Curves aggregated data which is not populated or available in this environment.  This data is updated by running the 'Time Slicing Sync' job. 

• This is caused by having the SQL Curves feature disabled to provide a temporary workaround to alleviate performance issues for Time Slicing jobs. 
• By default, the SQL Curves feature should be enabled. 
• When the feature is disabled, the 'Time Slicing Sync' job is not visible.
• Refer to the details below to re-enable the SQL Curves feature. 

Resolution

• Enable the Time Slicing Sync job (re-enable SQL Curves feature):
  • admin toggle-feature TSV_AGGREGATION_FEATURE_20550 1  
• Flush the security.cache by going to this URL and clicking Flush all
  • http://<server name>/niku/nu#action:security.caches
• Run the Time Slicing Sync job 

Additional Information

• Enable or disable the SQL Curve feature toggle