CABI 7.1.1.1 silent installation on Linux not working

Products

• CA Spectrum
• DX NetOps

Issue/Introduction

Silent installation of CABI 7.1.1.1 on RHEL Server is not working.

When starting the silent setup using the created 'response file '.properties' file with the command:
./setup.sh -f <responsefilename.properties> -i silent

the script just stops without any output prompt.

The installation is done as root user, and all the files and folders have the same permission.
All all the other required prerequisites are met. 

 

Environment

Release : 21.2

CABI 7.1.1.1
RHEL 7.9 

Cause

The INSTALLER_LAUNCH_DIR= variable in the "<response file.properties>" file is set to an incorrect path:

Resolution

The INSTALLER_LAUNCH_DIR= value in the response file need to be set to the absolute path of the installer launch directory:
<builld_location>/ca_install/GUI_Install/Linux/Disk1/InstData/VM 

For example:

 /CA/install_7.1.1.1/ca_install/GUI_Install/Linux/Disk1/InstData/VM 

This is referenced in the sample response file provided in the documentation:
https://techdocs.broadcom.com/us/en/ca-enterprise-software/business-management/business-intelligence/7-1-1/installing-ca-business-intelligence-jasperreports-server/silent-installation-on-windows-and-linux.html

INSTALLER_LOCALE=en
DETECTED_OS=Linux
INSTALLER_LAUNCH_DIR=/root/711.15/ca_install/GUI_Install/Linux/Disk1/InstData/VM
USER_INSTALL_DIR=/opt/CA/SharedComponents/CA Business Intelligence
INSTALL_FRESH_TYPE=fresh
DESTINATION_DIR=/opt/CA/SharedComponents/CA Business Intelligence

 

Additional Information

From the cabi installation log can see the absolute path:

2021-09-29 12:31:17 DEBUG CheckIfRegistryExists.install():126 - installer launch directory is /root/GEN500000000001722/ca_install/GUI_Install/Linux/Disk1/InstData/VM
2021-09-29 12:31:17 DEBUG CheckIfRegistryExists.install():127 - log file name is CABusinessIntelligence_install_2021_09_29_12_31_17.log
2021-09-29 12:31:17 DEBUG CheckIfRegistryExists.install():128 - log4j path is /root/GEN500000000001722/ca_install/GUI_Install/Linux/Disk1/InstData/VM/../../../../../conf/log4j.properties