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Unable to select System DSN in sql_response probe (ODBC connection)

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Article ID: 226603

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

ODBC connection (including a System DSN) has been created on the primary hub server where IM is running. I also created a System DSN. Both the ODBC connection and System DSN test successfully.

However, in the ODBC connection panel of the sql_response probe, the DSN drop-down field is blank.

Cause

ODBC Connection must be created on the robot where the probe is running.

Environment

Release : 20.3

Component : UIM - SQL_RESPONSE

Resolution

Configure the ODBC connection on the server where the probe is located.  This will allow the probe to locate the ODBC connection and the DSN information to resolve the issue.