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Alert metrics and APM metrics intermittently unavailable
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Article ID: 226576
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Updated On:
Products
CA Application Performance Management SaaS
Issue/Introduction
We are seeing metrics intermittently unavailable in our APM tenant. In Alert preview metrics are showing no data or large gaps in reporting within Alert module. DX Dashboards also showing metrics as unavailable for key items like application average response time etc.
Environment
Release : SAAS
Component : Introscope
Resolution
The issue was due to DX APM SAAS environment which is resolved now.