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Find and Reserve model failing intermittently in TDM Portal

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Article ID: 226573

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Updated On:

Products

CA Test Data Manager (Data Finder / Grid Tools)

Issue/Introduction

This is regarding the issue that I am facing with a Find & Reserve model.

The developed F&R model fails intermittently with the reason 'One or more specified resource keys for test Data Model id: 4,621 do not exist in the environment id: 4,606'

Below are the steps:
1. once the F&R tile is clicked, select the required row
2. click on 'add to reservation'
3. click on 'complete reservation'
4. click on 'reserve' on the page 'items added to reservation'
5. Error message --> Error - One or more specified resource keys for test Data Model id: 4,621 do not exist in the environment id: 4,606

Environment

Release : 4.9

Component : TDM Web Portal

Resolution

A fix has been provided in TDMWeb-4.9.368.0, please open a support case requesting the latest TDM Portal patch, or check the link below for a list of available patches:

https://support.broadcom.com/external/content/release-announcements/Test-Data-Manager-TDM-Patches/16649#GTDataMakerPB4.8