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Engines with long name do not generate TRC logs
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Article ID: 226558
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Updated On:
Products
CA Client Automation - IT Client ManagerCA Client Automation
Issue/Introduction
If Engine has a long name (> 32 characters), the logs TRC_<enginename>*.log are not generated
Example :
If engine has a name like :
Engine1_PROD_Saran1_AgentRegistration
the files TRC_Engine1_PROD_Saran1_AgentRegistration_*.log are not created.
Environment
Client Automation 14.0 SP2
Resolution
Open a Support Case at CA Broadcom requesting the fix T5SD211
A restart of caf is needed after installation of the fix.
This fix in included in Client Automation 14.0 SP3 and later