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Unable to discover Access Points on Cisco C9800-80-K9 chassis


Article ID: 226552


Updated On:


CA Spectrum DX NetOps


We have added a new Wireless LAN Controller in Spectrum, but are unable to discover the Access points.

Device model: Cisco C9800-80-K9 chassis

Model Type Name: GnSNMPDev

System Object ID:


The Cisco C9800-80-K9 chassis is not currently certified in Spectrum 10.4.1. It is not certified in Spectrum 21.2.4 either.


Release : 10.4.1

Component : Spectrum Certification


Perform the Self-Certification in Spectrum.

1. In Spectrum OneClick Console, launch the Device Certification wizard. Click on Tools à Utilities à Device Certification

2. Locate the System Object ID: (you already have this entry as the device was discovered).

3. Select it, click on the Edit button and change the configuration as follow:

4. Save the changes.

5. Delete/destroy the existing Cisco C9800-80-K9 chassis device.

6. Discover the device again.

7. Then run the Access Point Discovery.


Additional Information