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SpectroSERVER crash with "readCustomFamilyRunningCaptureCommands" in the trace from core file

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Article ID: 226549

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Updated On:

Products

CA Spectrum

Issue/Introduction

SpectroSERVER has crashed suddenly with a core file.  When we check the GDB trace we can see

 

#0  0x00007f304e229970 in IHHostConfig::readCustomFamilyRunningCaptureCommands(CsModelHandle const&, void*) () from /appl/smile/spectrum/SS/Modules/SA-SCMSS.so.1
#1  0x00007f304e22a075 in IHHostConfig::supports_cap_running_config(CsModelHandle const&) () from /appl/smile/spectrum/SS/Modules/SA-SCMSS.so.1
#2  0x00007f304e24755d in IHHostConfig::trig_watch_change(CsModelHandle const&, CsModelHandle const&, CsMTypeHandle const&, CsAttrWatch const*, CsChangeNode const*) ()
   from /appl/smile/spectrum/SS/Modules/SA-SCMSS.so.1
#3  0x00007f30a062aa81 in CsIHMdlAttrWatcher::notify(CsIncidentParm const*, CsSecurityIf const*) () from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1
#4  0x00007f30a06879d2 in CsModel::react_to_change(CsVPList&) () from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1
#5  0x00007f30a06934a2 in CsModel::process_changes() () from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1
#6  0x00007f30a06c9489 in CsNotificationMgr::process_queued_work(CsWorkNode const*) () from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1
#7  0x00007f309b5d5512 in CsWorkQueue::process_work_node(CsWorkNode*) () from /opt/SPECTRUM/lib/libwkmgr.so.1
#8  0x00007f309b5d4a70 in CsWorkScheduler::do_work() () from /opt/SPECTRUM/lib/libwkmgr.so.1
#9  0x00007f30a0320211 in moot_thread_start () from /opt/SPECTRUM/lib/libmoot.so.1
#10 0x00007f3094384190 in ?? () from /lib64/libc.so.6
#11 0x0000000000000000 in ?? ()

Cause

Code flaw that causes rare SpectroSERVER crash during NCM capture

Environment

Release : 10.4.2.2

Component : Spectrum Core / SpectroSERVER

Resolution

Resolved with patches D192 (crash fix) but also D181a is a prerequisite (Memory Leak fix) as both make changes to the NCM libraries.

Please request both D192 and D181a from Support for Spectrum 10.4.2.2.