How to Reset Dseries Desktop Client Password of ADMIN User?

Products

• CA Workload Automation DE

Issue/Introduction

What procedure need to be followed to reset password of Dseries Desktop Client ADMIN user in Dseries?

Environment

Release : All Supported Versions

 

Resolution

Please follow these steps to restore the password for the ADMIN user to the default password 'admin' and your DE Administrator can login to change the password.

Notes: You will need the DBA to perform the task. 
 
Steps: 
1. Stop DE Server
2. Backup ESP_USER table
3. Execute SQL statement to update the password for the ADMIN user
update ESP_USER set PASSWORD='0X4ACBC361C768FDFF65950160C002D9F9' where DISPLAY_ID='ADMIN'; 
4. Restart DE Server
5. Connect to Desktop Client as 'ADMIN' with password 'admin' (in lower-case).