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Spectrum to UIM Maintenance Sync Timezone Problem

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Article ID: 226466

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM) CA Spectrum

Issue/Introduction

When adding devices to maintenance schedule on Spectrum and the schedules sync to UIM and I open the schedule in DX IM OC, the timezone is different. 

Both servers I have checked and they are using the exact same timezone.

Cause

Working as designed

Environment

UIM 20.33 - Spectrum 20.2.2 - spectrumgtw 8.69

 

Resolution

By default, the maintenance Schedules that are synced from Spectrum to UIM are stored on the UIM DB with timezone = UTC+0, regardless what the Timezone is set in Spectrum. 

So whatever time is defined in Spectrum it will be honoured in UIM, but in UIM it will show as GMT/UTC+0 time in the UIM Operator Console UI

 

Example:

 

Attachments