Appthority Password Reset

Products

• Endpoint Protection Mobile

Issue/Introduction

Password Reset link provided in email from Broadcom does not work.  Receiving Error 500 "We're sorry but something broke on our side.  We're already on it".  Unable to reset password to log into Appthority login page.

 

Environment

Endpoint Protection Mobile

Cause

This needs development to reset the password token.

Resolution

Once this token has been generated customer can reset the password for appthority