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Nexec probe on Passive robot shows only General Tab

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Article ID: 226437

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Nexec probe on Passive robot shows only General Tab. 

Is the probe supported on passive robots? 

Cause

no support for passive robots

Environment

Release : 20.3

Component : UIM - NEXEC

Resolution

Unfortunately, the dev team has confirmed the nexec probe does not support Passive Robots. 

If the probe is deployed on an passive robot, the probe fails to retrieve user information from hub and caused this communication error
That's why nexec probe GUI is showing only 1 tab.

Supporting nexec on passive robots would need a complete redisign of the probe.