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Autosys - After Agent Uninstallation it is saying the service is still runnning. 

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Article ID: 226424

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Updated On:

Products

CA Workload Automation AE - System Agent (AutoSys)

Issue/Introduction

After the uninstallation of Autosys agent when i try to install the agent again it is saying the service is still runnning. 

Please let me know what else need to be done for removing the service and previous agent completely. I cannot use a different name as it is for Load balancer

 

Error : 

Agent Service to Start Automatically at System Startup Autosys Mode
-------------------------------------------------------------------

Select option 1 to configure the agent service to start automatically at
system startup

  ->1- Start the Agent Service Automatically at System Startup
    2- Do not Start the Agent Service Automatically at System Startup

ENTER THE NUMBER FOR YOUR CHOICE, OR PRESS <ENTER> TO ACCEPT THE DEFAULT:

===============================================================================
Duplicate UNIX Service
----------------------

A service with the same Agent name 'WA_AGENT' already exists.  The agent
cannot be registered to start automatically at system startup.  Disable the
automatic startup or change the Agent name to be unique.

 

Environment

Release : 12.0

Component :

Resolution

You can check if the /etc/init.d  folder has the agent start scripts.

waae_agent-WA_AGENT

If this exists then it will not allow you to install the agent with the same name.