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End of Service for TLMS 12.6?

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Article ID: 226410

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Updated On:

Products

TLMS Tape Management

Issue/Introduction

When will support for TLMS 12.6 be dropped?

Environment

Release : 12.6

Component :

Resolution

October 2021

CA Technologies, a Broadcom Company is continually working to improve our software and services to best meet the needs of our customers. In accordance with the Broadcom Software Maintenance Policy Handbook, please consider this email your written notification that we are discontinuing technical support for CA TLMS Tape Library Management System R12.6 effective September 30, 2022. This will allow our development organization to more effectively focus its resources and add value to the next release of CA TLMS Tape Library Management System. After September 30, 2022. Broadcom will continue to make self-service support available until the end of your current maintenance term.

We encourage you to plan for the migration to CA TLMS Tape Library Management System r14.0 as soon as possible, so you can take full advantage of the features and enhancements this release has to offer. For information on CA TLMS Tape Library Management System please visit the CA TLMS Tape Library Management System pages at Support.

As Broadcom would like to make your upgrade to CA TLMS Tape Library Management System r14.0 as straightforward as possible, we are offering the following:

  • The latest supported Version/Release of CA TLMS Tape Library Management System, at no charge, as long as you have an active maintenance contract for CA TLMS Tape Library Management System.
  • Documentation to help you prepare for your upgrade to the new Version/Release can be viewed on the CA TLMS Tape Library Management System pages at Support
  • Accelerated time-to-value when you engage CA Services to assist you with any or all parts of your upgrade. Additional information can be found at the CA Services site. Please contact your account representative to receive a quote for such services.
  • Upgrade assistance from qualified local CA partners. For more information and a list of partners in your area, please contact your local CA Channel Partner Group office,

Your success is very important to us, and we look forward to continuing our successful partnership with you.

Best Regards,

The CA TLMS Tape Library Management System Product Team