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Old ip address still visible in OC after change ip address in vcenter

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Article ID: 226387

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We have UIM integrated with Spectrum.

Recently a virtual server had its IP address changed due it was moved to a different vcenter.

Both vcenter are monitored by the same vmware probe.

The device still appears with the same ip address in UIM and Spectrum.

Environment

Release : 20.3

Component : UIM - SPECTRUMGTW

Cause

When a device is moved to a different vcenter, it is recommended to remove the old devices from OC, and wait it appears discovered under the new vcenter.

Resolution

Delete the old devices from OC, without selecting "Prevent Discovery".

Then do next on the robot with the vmware probe

1. Stop the nimsoft watcher (nimbus)
2. Delete the content of <nimsoft>/niscache
3. Start the nimsoft watcher (nimbus)