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Managed devices with WSS Agent is recognized as unmanaged in CASB

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Article ID: 226352

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Updated On:

Products

CASB Gateway Advanced CASB Gateway

Issue/Introduction

Managed devices with WSS Agent are recognized as un-managed in CASB.

Environment

Component: CASB Gateway

Resolution

Check if Device Management is enabled under CloudSOc Settings > Devices. 


If yes, try out disabling and re-enabling the setting.

Attachments