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Managed devices with WSS Agent is recognized as unmanaged in CASB
Article ID: 226352
Updated On:
Products
CASB Gateway Advanced
CASB Gateway
Issue/Introduction
Managed devices with WSS Agent are recognized as un-managed in CASB.
Environment
Component: CASB Gateway
Resolution
Check if Device Management is enabled under CloudSOc Settings > Devices.
If yes, try out disabling and re-enabling the setting.
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