One Click console not working

Products

• CA Spectrum
• DX NetOps

Issue/Introduction

Unable to open the one click console, Spectrum tomcat service is not running. While try to start the service, it is showing an error " Error  1067: The Process terminated unexpectedly"

 

 

Cause

Installed Windows Patches or OS related issue which can be viewed from windows event viewer Logs.

Environment

Release : 21.2

Component :

Resolution

Rebooted the System to resolve the issue.