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One Click console not working

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Article ID: 226324

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Updated On:

Products

CA Spectrum DX NetOps

Issue/Introduction

Unable to open the one click console, Spectrum tomcat service is not running. While try to start the service, it is showing an error " Error  1067: The Process terminated unexpectedly"

 

 

Cause

Installed Windows Patches or OS related issue which can be viewed from windows event viewer Logs.

Environment

Release : 21.2

Component :

Resolution

Rebooted the System to resolve the issue.