We have firewalls we are not seeing in the Top Reachable Network Devices (Bar Chart)
Dx NetOps Performance Management any version
The view will only show routers and switches
Here is the query that the view runs:
QueryID: {0fdf9857-a8e4-4de6-b7df-7611ae7d008c}, Query: {SELECT .Item.DisplayName, .PollItem.ID, .Reachability.Avg FROM CA.IM.DA.MF.NormalizedReachabilityInfo.REACH WHERE .Group.GroupID = 1 AND .DeviceType.Type = 'device' AND (.DeviceType.Subtype = 'router' OR .DeviceType.Subtype = 'switch') AND .EndTime(60) > 1634129280 AND .EndTime(60) <= 1634215680 GROUPBY .PollItem.ID, .Item.DisplayName ORDERBY .Reachability.Avg ASC, .PollItem.ID ASC LIMIT 1000}, Properties: {culture: en-US, TrackingID: 0fdf9857-a8e4-4de6-b7df-7611ae7d008c, PermissionID: 1, DetailedLoggingEnabled: false, MultiDatasourceSupport: true, PageUUIDProperty: a5297175-b77e-42eb-a128-7b6be3fccd25|(2000079), ModelUUIDProperty: a2b98c5d-727f-48cc-9925-5d1b28a0c146|(1000015_2), SSO.UserName: admin, SSO.UserToken: CADefaultCookie=5nai2jVFPUkXorTgUFFM1BTbZCCNsX2nHsYUVfqqriClhwNBnkMsGA0LGYUw3TrHmAB6HFDrvy8*; , MetricFactTableTypeProperty: RATE, RIB.BusinessHours: , propertiesToTranslate: RIB.BusinessHours, RIB.TimeZone: , ElapsedTime: 0:00:00.322}
So unless the device is a router or switch you will not see it in the view
To override the device type you can follow these instructions: https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/performance-management/20-2/building/manage-devices/override-device-types.html