ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Gray blank page displayed after upgrade from 10.6.6 using FIPS mode and a Chrome browser

book

Article ID: 226217

calendar_today

Updated On:

Products

Messaging Gateway

Issue/Introduction

If using the Chrome browser and upgrading from 10.6.6 with FIPS mode enabled, you may see a gray blank version page during upgrade. 

 

Resolution

This issue is only seen when upgrading from version 10.6.6, but the upgrade is not impacted by this issue.