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SEP 14.3 RU3 Linux Agent does not apply definitions from LiveUpdate Administrator 2.x

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Article ID: 226148

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Updated On:

Products

Endpoint Protection Endpoint Security

Issue/Introduction

SEP 14.3 RU3 introduced an additional feature (Total Cloud Protection) which need to be disabled, in order to update definitions from LiveUpdate Administrator

Environment

SEP 14.3 RU3 and above

Resolution

Starting SEP 14.3 RU3 an additional feature was introduced (Total Cloud Protection) which need to be disabled, in order to update definitions from LiveUpdate Administrator. To disable this setting, please:

  1. Go to your SEPM > Policies > Virus and Spyware Protection 
  2. Select the policy applied to your Linux Agents
  3. Go to Linux Settings > Global Scan Options 
  4. Uncheck "Enable Total Cloud Protection"

 

 

Further information about Total Cloud Protection can be found in the documentation

Additional Information

Related Article: Use the LiveUpdate Administrator 2.x to download updates for Symantec Endpoint Protection for Linux. (broadcom.com)

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