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Xog failure with error Project Object update failed - NullPointerException

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Article ID: 226136

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

We are trying to XOG IN and face the following error. This happens only against one project.

<ErrorInformation>
 <Severity>FATAL</Severity>
 <Description>Project Object update failed</Description>
 <Exception>
  <![CDATA[
java.lang.NullPointerException
]]>
 </Exception>
</ErrorInformation>
</Record>
</Records>
</XOGOutput>

Cause

Cache inconsistency

Environment

Version: 15.9.2.

Resolution

  1. We saved the project from the front end by doing a random change
  2. Reverted the change that was made
  3. Tried XOG IN again, and found that it worked without throwing an error